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Doggy Desserts

39a Hedley Terrace

Llanelli

Carmarthenshire

SA15 3RE

© 2019 Doggy Desserts ALL Rights Reserved

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DEFRA approved pet food plant 55/089/8005/ABP/PTF and regularly inspected GB/558/E431


Doggy Desserts ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use [TERMS OF USE CLICK HERE]and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the GDPR Regulation (EU) 2016/679 the data controller is

Doggy Desserts of 39a Hedley Terrace, Llanelli, Carmarthenshire, SA15 3RE.

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Information we may collect from you

We may collect and process the following data about you:

  • •    Information that you provide by filling in forms on our site www.DoggyDesserts.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.

  • •    If you contact us, we may keep a record of that correspondence.

  • •    We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • •    Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

  • •    We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • •    To estimate our audience size and usage pattern.

  • •    To store information about your preferences, and so allow us to customise our site according to your individual interests.

  • •    To speed up your searches.

  • •    To recognise you when you return to our site.

  • •    To provide our Users with ongoing customer assistance and technical support;

  • •    To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • •    To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • •    To comply with any applicable laws and regulations.

  • •    

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 

If you don’t want us to process your data anymore, please contact us via email info@doggydesserts.co.uk or in writing to 

Doggy Desserts 39a Hedley Terrace, Llanelli, SA15 3RE

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@doggydesserts.co.uk or in writing to 

Doggy Desserts 39a Hedley Terrace, Llanelli, SA15 3RE

Any questions regarding our privacy policy, please email Sales@DoggyDesserts.co.uk